I’m helping customers transform and modernize their networks with connectivity and security without compromise. A sales/presales and network engineering veteran with over 20 years experience in the IT industry, I hold numerous accolades and certifications in Cybersecurity, Cloud, Routing and Switching, Wireless Technology and Project Management. Prior to NTT DATA, I held business development, product, systems engineering, and consultancy roles at HPE Aruba, Huawei, Extreme Networks, H3C, Ericsson, CITIC, HKT and Hutchison.

NTT DATA

Apr 2024 to Sep 2024

Client Manager

  • Manage and grow relationships to drive expansion and renewals across network, cybersecurity, data center, cloud services, application modernization and digital workplace solution areas within assigned large enterprise accounts

  • Generate USD 150K in revenue quarterly by identifying and closing opportunities in network services and cybersecurity solutions, achieving 35% of quarterly target through strategic account mapping of 23 enterprise accounts

  • Realize revenue and margin targets and maximize sales opportunities through connecting client needs with NTT offerings and solutions

  • Use Salesforce pipeline management process for 23 enterprise accounts to improve forecast accuracy and reduce sales cycle time

  • Act as first point of contact for client issues

    • HPE Aruba Networking

    Jan 2022 to Feb 2024

    Partner Business Manager
    (Business Development Manager)

  • Lead SASE solution training for 8+ partners, resulting in 50% increase in partner-led SASE opportunities and 2-3 successful customer deployments

  • Create technical enablement program covering HPE Aruba SASE portfolio, resulting in 30% increase in partner technical certifications and USD 3M in new pipeline opportunities

  • Manage cross-functional team of HPE specialists to deliver partner enablement programs across 3 industries (Retail, Manufacturing, FSI), resulting in 50% increase in partner-led opportunities

  • Manage USD 50K MDF budget with one partner, achieving 900% ROI through targeted marketing campaigns and technical workshops

  • Recruit and develop business relationships with new partners, working to increase partner commitment to HPE Aruba

  • Implement partner pipeline review process for 2 distributors, resulting in 40% increase in qualified opportunities and USD 1M additional revenue

  • Exceed SASE product sales quota by 226% in FY23, generating USD 900K in revenue, earning South East Asia Taiwan Hong Kong Top Award

    • Huawei

    Nov 2019 to Jan 2022

    Product / Solution Manager

  • Lead technical pre-sales activities for 3 large enterprises/public utilities accounts (USD 1M+ each)

  • Design and implement integrated solutions for the enterprise clients, incorporating Data Centre, Wi-Fi, Cloud and Security components

  • Facilitate sales managers and system integrator partners by providing technical support such as producing technical proposals and deliver presentation to clients

  • Manage and conduct solution demo and Proof of Concept (POC) to distributors, partners or customers

  • Exceed assigned quota for Property and Utilities industries (Delivered 110% of quota in 2020 and 100% in 2021)

    • Extreme Networks

    Jul 2014 to Jul 2019

    Systems Engineering Manager

  • Major focus on Healthcare/Transportation/Commercial sectors in HK and Hotel/Casino sectors in Macau

  • Engage with customers and partners at peer levels to convey the corporate messages, building relationships, share mutual understandings and act as a key technical advisor on network and security technology solution and options to solve customer challenges

  • Identify and qualify sales opportunities and take initiative with sales/account team to secure business that will lead to revenue generation

  • Liaise with sales/account team to secure renewal product and professional services

  • Manage and conduct extensive Field Trials, Solution Demo and Proof of Concept (POC) to partners or customers for different network and security products including Chassis-Based/Fixed Form Factor Switch, Wireless Access Point/Access Controller, Wireless Security, Network Access Control (NAC), Network Management system (NMS), Layer 7 Application Analytics, and Compliance System (e.g. GDPR, HIPAA and PCI)

  • Delivery technical presentations and solution scenario to sales/account team, partners and customers

  • Manage and maintain Premium Service or Strategic accounts for all technical relationships and their support needs

  • Support Systems Engineer team in developing their capabilities and provide consultative support and mentor other less experienced Systems Engineers

    • H3C

    Sep 2011 to Jun 2014

    Product Manager

  • Major focus on Enterprise and Telco customers including Hong Kong ELV/Hotel/Property/Media Sectors and Macau Casino/Government/Education/Telco Sectors

  • Deliver technical pre-sales support for 10+ enterprise accounts, resulting in USD 2M in new opportunities

  • Customer engagement to influence vendor selection in favor of H3C network products from junior level to senior level

  • Drive, develop, and document network design, technology solution and pricing for different network products including High-End/Low-End Switch, Router, Firewall, Wireless Access Point/Access Controller and Network Management system

  • Find out market new products/solution business chances and projects, e.g. Cloud and Data Centre projects

  • Arrange Proof of Concept (POC) and solution demo to customer with Technical Mangers/Engineers and delivery customer or channel partner Technical/Product/Roadmap presentations

  • Conduct solution review of competitors and output solution strategies, e.g. Cisco, Juniper, Extreme, Huawei, Aruba and Ruckus

    • Ericsson

    Feb 2010 to Aug 2011

    Consulting Engineer

  • Responsible for the delivery of telecom services to customer in the domain of Network & Technology Consulting

  • Lead network architecture design for two telecom operators, implementing Core and IP network solutions that reduced network latency by 30% and improved reliability to 99.99%

  • Provide technical advice to customers and liaise with customers on Network Design, Network Planning and Network Performance Improvement requirement, as well as define project scope and specifications

  • Provide presales support to Sale/Key Account Managers, Solution and Product Managers, e.g. participating in tender response, preparing solution proposals, bill of material, cost estimation and risk analysis

  • Deliver technical presentations and seminars on services and solutions, e.g. Product Roadmap

  • Prepare technical documentations and project deliverables, e.g. Requirement Specification and High/Detailed Level Design documents (Layer 1, 2 & 3 network connectivity designs), and present the technical designs to customers

  • Support implementation teams to make change or configuration on network equipment

    • Language

    Cantonese
    Putonghua
    English

    Networking

    LAN
    WAN/SD-WAN
    WLAN

    Security

    SASE
    NAC
    NGFW
    WAF
    SWG
    CASB
    DLP
    IDS/IPS
    Zero Trust

    Server and Storage

    HPE
    Huawei

    Cloud

    AWS
    Huawei

    Programming Skills

    SQL
    C/C++
    Java
    Python
    YAML
    JSON

    Academic Qualification

  • Second Class Honors, Division I (Second Up) in Bachelor of Engineering in Electronic Engineering (Information and Communication Engineering) from Hong Kong University of Science and Technology, 09/2002 - 05/2005

  • Distinction in Higher Diploma in Telecommunications Engineering (Option in Data Communication Stream) from Hong Kong Institute of Vocational Education (IVE) - Tsing Yi, 09/1999 - 06/2002

    • Other Qualification

  • CISSP, Certificated Information Systems Security Professional certified in Jan 2025

  • AWS CCP, AWS Certified Cloud Practitioner certified in Nov 2019

  • CCIE, Cisco Certified Internetwork Expert Emeritus - Routing and Switching certified in April 2014

  • PMP, Project Management Professional certified in Jun 2009